From Nulab

An IT Tech Writer/Business Analyst in the Wild

Lynne Thompson
4 min readMar 1, 2023

I have over 30 years experience in IT, working as a technical writer, a process analyst, and a business analyst.

Workflows are Us
When I work with processes, I usually do a a flowchart to study the existing steps in the process (some call this an “As-Is” flow). I then study the flowchart to identify duplicated actions, missing actions, etc. Once I have the list of gaps, I do a new…

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Lynne Thompson

I always wrote (first poem at 6 years old). Tech writer by trade. I have a podcast The Storied Human: see my linktree — https://linktr.ee/StoriedHuman